Hi, I'm BISHAL
Platform Engineer & AI/ML Specialist
Expert Full-Stack Developer with 3+ years of experience building scalable web applications, AI/ML solutions, and cloud infrastructure. Currently Software Development Engineer at Twilio.
About Bishal De
Expert Full-Stack Developer & AI Engineer
Crafting scalable web applications, intelligent AI solutions, and robust cloud infrastructure for businesses worldwide.
As a Software Development Engineer at Twilio, I specialize in building observability systems and distributed architectures that power global communications. With over 3 years of professional experience, I've delivered scalable solutions across the full technology stack.
My expertise spans Full-Stack Web Development using React, Next.js, and Node.js, Machine Learning and AI with Python and TensorFlow, and DevOps & Cloud Infrastructure on AWS with Docker and Kubernetes. I've successfully led projects from conception to deployment, consistently delivering high-quality solutions that drive business growth.
I'm passionate about creating innovative solutions that solve real-world problems. Whether it's developing intelligent chatbots, building performant web applications, or architecting scalable cloud systems, I bring a unique blend of technical expertise and creative problem-solving to every project.
My Specializations
🏆 Track Record
- ✅ 3+ years professional experience
- ✅ Software Engineer at Twilio
- ✅ Multiple hackathon winner
- ✅ 9.76 CGPA in AI & ML
🎯 Available For
- ✅ Full-stack web development
- ✅ AI/ML solution development
- ✅ DevOps & cloud consulting
- ✅ Technical architecture design
Services
How I can help
- 💻
Full‑Stack Web Development
From UX to deployment: React/Next.js frontends, Node/Python backends, databases, and CI/CD.
- 💻
ML/Gen‑AI & RAG
LLM apps, retrieval‑augmented generation, embeddings, vector stores, and evaluation.
- 💻
DevOps & Observability
Cloud infra on AWS, Docker/K8s, Terraform, metrics/traces/logs with Prometheus/Grafana/Datadog.
Technical Expertise
Technologies I Work With
A comprehensive toolkit for building modern, scalable applications from frontend to cloud infrastructure
Expertise across the complete development lifecycle - from responsive frontend interfaces to scalable backend systems, cloud infrastructure, and intelligent AI solutions.
Languages
Frontend
Backend
Database
Android Development
DevOps & Observability
Core Competencies
Web Development
Modern, responsive web applications with optimal performance and user experience
AI & Machine Learning
Intelligent solutions using LLMs, RAG systems, and custom ML models
Cloud & DevOps
Scalable infrastructure, CI/CD pipelines, and monitoring solutions
Projects
Selected work
Here are a few projects that showcase my range—from design systems to data-heavy apps.
NOKIA Documents Navigator
RAG platform to navigate and analyze 3GPP standards with multimodal inputs, similarity search, and secure OSS models.
RAGLLMsVector DBGenerative AI based Financial Advisor
Assistant leveraging LLAMA‑2/OpenAI/Gemini to query uploaded financial documents and general advice.
LLMsFinanceRAGInteractive KYC Verification
Conversational, multilingual KYC using WebSockets and LLMs for realtime natural interactions.
LLMsWebSocketsKYCQRBuilder
Modern GitHub crawler in React using the GitHub API to explore repos, profiles, and trending projects.
ReactGitHub APIProjectTree
Open-source platform to showcase and discover developer projects.
Open SourceCommunityShrinkk
Django-based link shortener with tracking, branding, and easy sharing.
DjangoURLs
Experience
Where I've worked
- June 2025 - Present
Software Development Engineer – L1
Twilio • Remote/Bengaluru, KA
- Part of Twilio’s Observability team under the Communications (coms) business unit, contributing to the reliability and performance monitoring of distributed systems.
- Primary development involves coding in Python and Go, focusing on backend services and observability tooling.
- Utilized Datadog for monitoring metrics and traces; proficient with Grafana stack, Prometheus, and familiar with Nagios for legacy setups.
- Experienced with CI/CD pipelines using Buildkite, managing and deploying infrastructure/services on AWS.
- Actively participate in internal hackathons, building tools to improve monitoring, alerting, and performance insights.
- Aug 2024 – May 2025
Software Developer Intern
Nokia • Bengaluru, KA
- Collaborated with CNS and AI-R&D teams to enhance productivity of internal platforms and client solutions.
- Developed and optimized full-stack apps using Next.js, Express.js, and Flask, using Python and C++ for backend in microservices.
- Leveraged Docker, Kubernetes, and DevOps tooling to streamline deployments and manage containerized apps.
- Implemented RAG and LLM‑based features; presented product demos to leadership.
- Jan 2024 – July 2024
Cloud & Digital Analytics Intern
PwC • Remote
- Hands-on experience with IT fundamentals, RDBMS, Python, and Data Engineering concepts.
- Used Pandas, NumPy, Seaborn for analytics and visualization.
- Gained proficiency in database management and data processing methods.
- Oct 2023 – Dec 2023
Full Stack Software Developer Intern
Reflow Technologies • Chennai, TN
- Designed, developed, and deployed websites for clients (Malladi Drugs, Elettrico).
- Used Next.js (frontend), Firebase (backend), MongoDB (storage), and MQTT for realtime.
- Linux server management and efficient workflows across frontend and backend.
Education
How I learned
- Sep 2021 – July 2025
B.Tech in Computer Science & Engineering with specialization in AI & ML
SRM Institute of Science & Technology, Chennai, IND
CGPA 9.76
- May 2019 & July 2021
Class 10th & 12th
Bhavan’s Kesari Devi Kanoria Vidya Mandir, Renukoot, IND
97% & 95.4%
Achievements
Awards & Highlights
- #1st
M2P Hackathon
Jan 2023
Fine-tuned an ML model and performed web scraping to improve data accuracy and relevance for business use cases.
- #1st
Bajaj Finserv Appathon
Feb 2024
Built an AI-powered assistant (LLAMA‑2) to query uploaded finance documents and general finance questions.
- #2nd
Synapse Hackathon
May 2024
Realtime analytics dashboard using NextJS and MaterialUI, sponsored by IEEE IEM CS.
Languages
I speak
- EnglishFluent
- HindiFluent
- BengaliBirth
- JapaneseLearned in College
Get in touch
Have a project in mind?
I’m open to freelance, full-time, and collaboration opportunities.
Let’s talk about how I can help deliver your next idea.
Get In Touch
Let's create something amazing together
Have a project in mind? I'd love to hear about it. Send me a message and let's discuss how we can bring your ideas to life.
Contact Information
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